The Expo Company logo

Privacy Policy

1. Who We Are

Business Name: The Expo Company

Address: UG-66, La-Citadel Complex, Puna Patiya, Surat, Gujarat – 395010, India

Contact Email: theexpoco@gmail.com

2. Scope of This Policy

This Privacy Policy applies only to information collected through our Platform and related communications (email, phone, messages, or notifications).

It does not apply to:

Third-party websites or services linked from our platform
Event organizers, advertisers, or partners operating independently
Social media platforms you use to log in or interact with us

You should review their respective privacy policies separately.

3. Information We Collect

We collect information in three main ways:

(a) information you provide,

(b) information collected automatically, and

(c) information received from third parties.

A. Information You Provide:

This may include:

Name, email address, phone number
Login credentials
Profile details (photo, bio, preferences)
Business or event-related information
Messages, reviews, comments, or content you post
Search activity and saved preferences
Contact details you choose to upload or sync
Information shared when contacting support
Job-related information if you apply for a role

You may also sign in using third-party services (such as Google or LinkedIn). In such cases, we receive only the data you authorize those platforms to share.

B. Information Collected Automatically:

When you use the Platform, we may automatically collect:

IP address
Device type, operating system, browser type
Pages viewed, time spent, clicks, and interactions
Referring URLs
Language and timezone
Log files and diagnostic data
Device identifiers (for mobile users)
Approximate or precise location (if enabled)

This data helps us improve performance, security, and user experience.

C. Location Information:

If you enable location permissions, we may collect GPS or approximate location data to provide location-based features (such as nearby events).

You can disable location access anytime from your device settings.

4. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

Remember your preferences
Improve site performance
Analyze usage patterns
Support security features
Deliver relevant content

You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

Third-party tools (analytics, advertising, integrations) may also use cookies according to their own policies.

5. How We Use Your Information

We use your information to:

Provide and operate our services
Create and manage your account
Enable interaction between users and businesses
Personalize content and recommendations
Respond to inquiries and support requests
Send important service-related communications
Improve performance, usability, and reliability
Conduct analytics and research
Detect fraud, abuse, or security issues
Comply with legal obligations
Communicate updates, promotions, or announcements (you can opt out)

6. Legal Basis for Processing

We process personal data based on one or more of the following grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests (such as improving services, preventing misuse, analytics, and communication)

You may withdraw consent at any time by contacting us at theexpoco@gmail.com

7. Sharing of Information

We may share your information in limited circumstances:

A. Service Providers:

With trusted vendors who help us operate our services (hosting, analytics, messaging, notifications, infrastructure, support). These providers are contractually required to protect your data.

B. Legal and Safety Reasons:

When required by law, regulation, court order, or government authority, or when necessary to:

Prevent fraud or illegal activity
Protect users or public safety
Enforce our Terms
Protect our legal rights

C. Business Transfers:

In case of merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of that transaction.

D. With Your Consent:

When you explicitly allow us to share information for a specific purpose.

8. User Choices & Controls

You may:

Update or correct your profile information
Manage communication preferences
Opt out of promotional emails
Disable cookies via browser settings
Withdraw consent for certain processing
Request deletion or access to your data

Requests can be sent to: theexpoco@gmail.com

Some requests may be limited due to legal or operational requirements.

9. Data Retention

We retain personal data only as long as necessary to:

Provide services
Meet legal or regulatory requirements
Resolve disputes
Enforce agreements

When no longer required, data is deleted or anonymized securely.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

Despite these measures, no system is 100% secure. You are responsible for safeguarding your login credentials and notifying us of unauthorized access.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age.

We do not knowingly collect personal data from children. If we learn that such data has been collected, we will delete it promptly.

If you believe a child has provided us information, contact: theexpoco@gmail.com

12. Third-Party Links

Our Platform may contain links to external websites or services. We are not responsible for their content, security, or privacy practices. Accessing third-party sites is at your own risk.

13. International Data Transfers

Your information may be processed or stored in India or other countries where our service providers operate. These locations may have different data protection laws.

We take reasonable steps to ensure appropriate safeguards are in place for such transfers.

14. Grievance Officer

In accordance with applicable law, you may contact our Grievance Officer:

Grievance Officer – The Expo Company

Email: theexpoco@gmail.com

Address: UG-66, La-Citadel Complex, Puna Patiya, Surat, Gujarat – 395010, India

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Continued use of the Platform after changes means you accept the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:

theexpoco@gmail.com